Privacy Policy
Effective Date: March 18, 2025
Brain Waves Neurofeedback, LLC is committed to safeguarding your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, and protect the personal information that you provide to us, particularly in relation to our SMS services. Please take a moment to read this Privacy Policy to understand our practices.
1. Information We Collect - We collect personal information that you voluntarily provide to us when you interact with our website, subscribe to our SMS services, or engage with our customer support. This may include but is not limited to: Contact Information: Your name, phone number, and email address. SMS Information: Any content or details you provide when opting into our SMS services.
2. How We Use Your Information - The information we collect is used solely for the following purposes: To communicate with you through SMS or other communication methods, including sending updates, promotions, and other relevant information. To improve our services and tailor our communications to meet your preferences. To respond to customer service inquiries and support requests.
3. Opted-In SMS Information - Brain Waves Neurofeedback, LLC values your privacy and is committed to not sharing, selling, or otherwise disclosing your opted-in SMS information to third parties. Your phone number and any information related to your SMS subscription will not be shared with any external entities unless required by law or in connection with a legal obligation.
4. Data Security - We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While we take steps to protect your data, please note that no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
5. Cookies and Tracking Technologies - We may use cookies and other tracking technologies to improve the functionality and performance of our website. These technologies help us personalize your experience and track your preferences. You can manage your cookie settings through your browser preferences.
6. Your Rights - You have the right to access, correct, and delete any personal information we have about you. If you wish to unsubscribe from our SMS services or change your communication preferences, please follow the opt-out instructions included in our SMS messages or contact us at byron@brainwavesneuro.com.
7. Third-Party Links - Our website and communications may contain links to third-party websites. These websites have their own privacy policies, which are not covered by this Privacy Policy.
8. Changes to This Privacy Policy - We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a revised “Effective Date.” Please review this Privacy Policy periodically to stay informed about how we protect your information.
9. Contact Us - If you have any questions or concerns about this Privacy Policy or our data practices, please contact us via email: byron@brainwavesneuro.com.
By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.